| 2012-02-11 | We got the view and balcony requested. No fuss. |
| 2012-02-11 | We were at Ideal Tours at 1615 and after trying Madeiro Centro had to wait till 1700. Resort Hoppa had us noted as staying in The San Francisco. |
| 2012-01-22 | No problems booking |
| 2012-01-21 | Good web site done every vthing they said |
| 2012-01-12 | Customer service has been excellent and personalised. |
| 2012-01-10 | The Don Miguel apartments have a terrific sea view. The apartments themselves, need refurbished.
More importantly, there is only a small oil filled radiator to heat the whole apartment, which is cleary not substantional. I was very cold during my stay there. |
| 2012-01-09 | Very clear and easy to use. idiot proof. |
| 2012-01-09 | A little hard work to collect keys .make sure you know here the office is and the opening times |
| 2012-01-09 | Nothing too much trouble even when there was a problem with money payment tha did not go through. .sorted out with minimal fuss
a bit of a nuisance havin to collect keys from old town and later get deposit back. Could do withhaving contact at the apartments reception. Otherwise second visit and still impressed |
| 2012-01-09 | Website and the service was very good. I found the reception to be closed ever time I went to it, however maybe this was due to the fact it was the christmas season. |
| 2011-12-18 | Good level of service - felt I was being looked after personally; better then Hotels dot Com type companies. Airport transport worked well and the one-free transfer offer appreciated. Website good. |
| 2011-12-08 | Excellent service and website easy to use. When I have telephoned the staff are very helpful. |
| 2011-11-30 | Booking process ok although unsure as to why it took so long to confirm price when other companies had them earlier. May be that other companies have preferential choice on better rooms as property management company had loads of other appts free that were much better than ours at the same price but with different companies. |
| 2011-11-29 | EXCELENT EXCELENT EXCELENT we wish to use your services again to return (to the mayra of course)any time in June of this year 08. Whichever part of the month is the cheapest daily rate. Your last holiday quote (Feb 28th to Mar 6th for 7 nights was within our price range It does not matter if late May runs into early June or late June runs into early July if you could e-mail me at johnny.spracko@ntlworld.com with a price to suit for the above you sure got yourself a customer Yours most sincerly Maggie and John Spracklen. 6 Burnaston Road.Leicester.LE2 8QN.England. Phone 0116 2245172 |
| 2011-11-29 | VERY EFFICIENT BOOKING AND TRANSFERS |
| 2011-11-28 | Got upgraded to Gamelos 22 which was perfect for the price |
| 2011-11-26 | Stayed in a hotel(in September) few elderly couples.On the web site was offered one free single shuttle bus transfer.Unfortunately few times from the credit card money were deducted....for the transfer....Hotel is quiet so old,some tiles are missing in a swimming pool,2nd. year nobody fixing the lift,which is broken,on arrival we found broken glass under the cupboard....
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| 2011-11-25 | Excellent thats all i can say booked several years now with this company and havent anything but praise for the way we have been treated.MIKE PERKS. |
| 2011-11-08 | Great personal customer service and always go out their way to try and find what you are looking for. |
| 2011-11-08 | Asked for a low floor got 22nd storey high better idea getting the keys next door to the apartments rather than having to go to ideal tours a mile away to receive them |
| 2011-11-03 | Very efficient |
| 2011-10-31 | Service and website excellent |
| 2011-10-30 | Service was second to none and I would recommend the website to all of my friends and family |
| 2011-10-29 | Good fast replies however booking details on our paperwork were not the same as the appartment had but they were happy to sort it out |
| 2011-10-25 | The service of when we arrived was perfect the night porter/receptionist was very nice and friendly |
| 2011-10-24 | Youre office staff (in England)were excellent, we cannot fault the helpfulness, the effiency and politness of them.
The staff in Spain where extremly rude, did not want to let us have the keys to the apartment even though our booking did advise an early arrival. They also made us feel like we where unwelcome in there offices, i have never been made to feel this way by any of the Spanish before |
| 2011-10-23 | Very happy with the accurate, prompt and informative service we received. We will use you again. However, Please make it clear to clients that they should use the lift on the right hand side of the Don Miguel as they enter the building. We took the lift to the left and spent 30 minutes or so at 3am in the morning trying to get into what we now know is a private apartment! The night porter did not speak english so was unable to help. |
| 2011-10-23 | Always book with hotels abroad,excellent service .if i have had trouble booking on line they are at the end of the phone. thanks again... |
| 2011-10-23 | Very efficient and professional |
| 2011-10-22 | Easy to use, no complaints |
| 2011-10-22 | Really easy to book and also friendly staff if you need to ring them.. |
| 2011-10-17 | Right on |
| 2011-10-16 | eating out good breakfast and meals . terrace bar. foot yellow brick road also nice food winning post lamb was great with roast dinner opp jummping jacks pub . eating out did not get bad meal. very cheap your service very good but please look into app maricell |
| 2011-10-11 | Given alternative accommodation (apartments tanit) very nice, great position. about a mile from key pick up/drop off point also had to leave suitcases at key pick up point arms still aching lol. |
| 2011-10-11 | Generally very good service but had a problem with transfers on arrival as they had no record of us! Also the pick up point for the keys at 2am is quite some distance i would recommend The Cristal Park which is just over the road. |
| 2011-10-10 | The picture is of aquarious 2 not 3 |
| 2011-10-10 | Just back on Sat 8th Oct, Had a great time and any problems we had were rectified same day. On returning my Sister could not find her I-Pod, After phoning the company we booked with they got straight on to it and within a few hours it was found in the apartment and is now getting posted back to us. Honesty always pays. Would definitely use these apts again. |
| 2011-10-10 | Very good |
| 2011-10-03 | Really helpful efficient & friendly |
| 2011-10-02 | Excellent... |
| 2011-10-01 | Very good was helpfull. |
| 2011-09-28 | Service is excellent and have booked with you many times and will continue to do so. |
| 2011-09-26 | Very good service and web site |
| 2011-09-25 | Good site this is the 2nd time ive used them, first time we got a bargain in june 2011. but this time was not a good one. |
| 2011-09-25 | This is the third time we have booked with you, and you never fail to provide an excellent service thankyou |
| 2011-09-24 | Your service was fantastic, never had better or easier use of an internet booking holiday agent. I WOULD DEFINATELY BOOK WITH HOTELSABROAD AGAIN AND RECOMMEND TO FAMILY AND FREINDS. |
| 2011-09-24 | Excellent service, we will definately use you again. |
| 2011-09-24 | We booked this accomaodation with HotelsAbroad and were not disapponted,had a lovely holiday,hotel good, staff very friendly,food in restaurant had a good selection something for everyone. |
| 2011-09-24 | Always excellent |
| 2011-09-19 | Good site works well |
| 2011-09-19 | The booking was very simple thanks to the staff I spoke to - very helpful and knowledgeable. |
| 2011-09-19 | The service we received upon the suitable of the apartment was second to none, we were moved to more suitable accomodation first thing the next morning. 100% efficiency and would use again. |
| 2011-09-18 | This is the second time we have used hotelsabroad for our accomodation and would recommend them. |
| 2011-09-18 | Excellent service as usual, but 5th time we have requested an a or c apartment, have not got one once. |
| 2011-09-18 | Service in england good service in Benidorm not so good agents could hardly speak english |
| 2011-09-17 | Very Good, Staff very helpful |
| 2011-09-01 | All professionally organized. Very happy. |
| 2011-08-30 | Service we got was great could not complain at all. |
| 2011-08-30 | Very good service, will certainly use again. |
| 2011-08-30 | We have used your service for many years, always efficient and very helpful |
| 2011-08-29 | Great service |
| 2011-08-27 | Excellent service, easy to use/well laid out, staff very courteous. |
| 2011-08-25 | Good, Thank you. |
| 2011-08-25 | Needs to be more accurate about facilities. |
| 2011-08-24 | Ok |
| 2011-08-23 | Worked fine. |
| 2011-08-23 | Description of the location of the house was not accurate enough. We had to ask a local. But the B&B now has a sign outside with a "moon and Stars" on. |
| 2011-08-23 | Very easy to find a suitable property online and book the accommodation. |
| 2011-08-05 | Friendly and efficient. |
| 2011-07-31 | This is not the first time I have used this company and would not hesitate to book through them again as the whole booking process was easy and efficient. |
| 2011-07-31 | Really good everything went like clockwork |
| 2011-07-29 | Would use again. |
| 2011-07-29 | Very good and efficient |
| 2011-07-29 | Good straight forward service with car pick up/keys option a useful extra that was well worth the money and still cheaper than a taxi |
| 2011-07-29 | Good |
| 2011-07-29 | Service was efficient vand helpful - thankyou. |
| 2011-07-29 | Good service when booking apartments. I have used company twice now and they managed to find me accomdation at a reasonable price and were very helpful to look for apartments that met my needs. These will be my first choice when booking again. |
| 2011-07-28 | Have to give credit where it was due spot on had to change my booking and all done with no problem and great speed great job i hope your company knows what great staff they have will book with your company |
| 2011-07-26 | Only downside being where you have to pick key up from |
| 2011-07-25 | The service offered was first class.
We also booked the Resort Hoppa from Alicante Airport to the apartment and would recommend the service as being excellent. |
| 2011-07-24 | This propery is still being advertised however when you arrive in Benidorm you will be told it does nor exsist!! |
| 2011-07-24 | Would certainly use this hotels abroad again have previously used this company and both times have had no problems. |
| 2011-07-22 | Very good service but was told there was only one bathroom when there was two.thanks to the coach transfer driver who rang ahead to where we had to pick the key up and they kept open till we arrived great service can.t fault it |
| 2011-07-22 | Very efficient |
| 2011-07-22 | Very efficient |
| 2011-07-22 | Very efficient and friendly |
| 2011-07-22 | Booking process easy and the shuttle bus arrangements were excellent (on time and reliable). |
| 2011-07-22 | I have used your services several times and have always found the whole booking service simple and straight forword and any queries quickly dealt with and i will continue to book any future holidays with you |
| 2011-07-13 | Good service didnt have a 1 bed apartment but when i phoned they could give me a 2 bed apartment.Only thing was a mile hike to get keys for apartment when we arrived |
| 2011-06-29 | Very good |
| 2011-06-27 | I have been booking with benidorm apartments for my last few holidays never had a problem with them thay are very good highly recomended . |
| 2011-06-23 | EVERYTHING WENT AS IT SHOULD.HAD ONE QUERY DURING MY BOOKING PERIOD AND WAS ANSWERED BY RETURN E MAIL WHITHIN HOURS- WAS IMPRESSED. IF INSTANT CONFIRMATION COUD BE GIVEN AT THE EXACT TIME OF BOOKING THIS I FEEL WOULD BE BETTER THAN HAVING TO WAIT A DAY OR TWO TO FIND OUT IF YOUR BOOKING HAS BEEN SECURED. |
| 2011-06-20 | Very friendly staff. Went out of their way to find us this accommodation as our first choice was booked. |
| 2011-06-19 | Your service cannot be faulted and the website is easy navigable. The manager did get a lot of jobs done quite quickly. Local agent said that most renters were young and did not take any care of the property. BUT THIS IS NOT MY PROBLEM! The cleaners should check everything and do the job they are paid for. Regards,
CCurtis |
| 2011-06-18 | Wrong key collection point put on paperwork but the driver of the mini bus from Marianne tours sorted it out for us.We cannot praise this taxi company enough, they rang us the day before to confirm pick up time and place and also on the morning we were coming home. |
| 2011-06-18 | Very helpfull, friendly, efficient staff |
| 2011-06-09 | Excellent service thankyouPenty |
| 2011-06-08 | Well looked after always there on the end of the phone. |
| 2011-06-06 | No complaints at all |
| 2011-06-06 | Thank you for giving us the oppertunity to give our comments |
| 2011-06-05 | Excellent communication.very quick and efficient.answered all our questions before we booked.made no false promises.got exactly what we asked for.thankyou.we will definately use your services again. |
| 2011-06-04 | Very good and easy to contact by phone. |
| 2011-06-03 | Excellent and friendly |
| 2011-06-03 | From the moment we decided on the location for our stay the booking procedure was simple and completed without any bother |
| 2011-06-03 | Service frm website perfect and helpfull ,,,great way to book |
| 2011-06-02 | Very easy to deal with and key pick up point was next door, Key pick up times quite limited. |
| 2011-05-26 | Excellent service from booking to arriving |
| 2011-05-25 | Excellant Service from Staff at booking, very helpful, will definately use again. |
| 2011-05-24 | I steyed in new payma a 1 bedroom appartment with 2 other friends in may 2011. The appartment was clean. We found it very cramped, the sofa bed was very uncomfortable but worst of all was the noise. The noise that came from the red lion was horrendous until 4 am. People coming in late and shouting and making a noise. got no sleep the hole holiday.A NIGHTMARE. |
| 2011-05-23 | Very good |
| 2011-05-22 | Fast, efficient and friemdly. |
| 2011-05-21 | Good |
| 2011-05-20 | FAST EFFICIENT SERVICE MORE THAN HELPFULL |
| 2011-05-15 | The same as by Don Miguel. Next time I`ll contact your company to book my appartment again. |
| 2011-05-15 | Your servece was quick and friendly. You tried to do what I wanted.
|
| 2011-05-11 | Very good |
| 2011-05-09 | Booking easy and straight forward However the distance from the apartment to where I had to pick up the keys might put some people off .A location nearer would be a bonus . |
| 2011-05-08 | Found it odd that cash could not be taken for the cost of the room. |
| 2011-05-06 | The service is excellent and easy to book on line. |
| 2011-05-03 | Website good as well. |
| 2011-04-19 | The pictures at your website doesn´t match with the horrible apartment we´ve got!!! |
| 2011-04-18 | Service good except we booked the accommodation for 4 nights and paid for 5. We arranged handover the apartment at 7am but the owners had the wrong dates for the booking - 5 nights not 4. Therefore the handover was delayed and the only way we could get to the airport on time was to spend 67 euros on a taxi. This did spoil what had been a very enjoyable stay. Does this highlight a possible problem with communication if guests are not staying for the normal 5 nights. |
| 2011-04-16 | Excellant service provider very easy to follow |
| 2011-03-18 | Efficient and friendly service.
|
| 2011-02-24 | WOULD COME BACK TO DON MIGUEL IF COULD PICK UP KEYS ON SITE |
| 2011-02-24 | No problems, you always answered my queries promptly. |
| 2011-02-18 | I was very happy to come across this website on google. I will book with the again in the future. |
| 2011-02-12 | Excellent service |
| 2011-02-05 | User friendly. |
| 2011-01-17 | Never dealt with Hotels Abroad before but would have no hesitation in using them again. |
| 2011-01-12 | I was wary about booking with you in the beginning but i chanced it and was very pleased. You got back to me with any problems i had and i booked the transfers with you too and was very happy i did not have to contact them as they left the pickup time at reception. I would book more holidays with you. Thank you we hope to go back to benidorm again in March and book with you. |
| 2011-01-12 | Pre advice and help exc. Only suggestion, the Hoppa transfer dropped us at the bottom of the hill to get the keys and we had to struggle with the cases up the hill. On the return booked us to be picked up at the top of the hill but as we had to vacate the apartment at 10 am and the flight was at 10pm we would have had to take the cases down the hill to store them and take them back up the hill again. So I had to phone to change the pick up place. If we had had a map before travel showing where the keys had to collected in relation to the apartment it would have been easier to know where to be picked up and dropped off. |
| 2011-01-07 | Excellent |
| 2011-01-05 | Excellent |
| 2010-11-26 | Thank yuo for very good and helpful service! Only one small complaining: Information about the keys. They are in the office next door! You made too difficult explanations about the keys. |
| 2010-11-26 | Good website with friendly service |
| 2010-11-26 | Very easy to book...
very helpful and request was met.
Tha apartments look better than photo on the website.
Will use this company again...
thankyou |
| 2010-11-16 | Very good |
| 2010-11-12 | Excellent service |
| 2010-11-12 | Good website excellant service from your office. Even when booking at short notice. |
| 2010-10-22 | Very helpful. |
| 2010-10-14 | Yes the people are very nice to deal with and will put in requests for you but not always guaranted. |
| 2010-10-13 | Hotel had our reservation , but had never heard of Hotels Abroad (!) and denied receiving our deposit (!!!) Room given was not the same as booked. Price difference not critical in the end but we still paid more and felt the booking process had gone horribly wrong |
| 2010-10-13 | As longstanding customers of Hotels Abroad, the booking arrangemens are still well up-to-standard and haassle-free. Good range of different types of property wherever you go. |
| 2010-10-12 | Website and service good |
| 2010-10-09 | They are very good apartment.WE have stayed there many times.I would go there again |
| 2010-10-09 | Hotel did not at first recognize "Hotels Abroad" booking!
Knowledge of English was limited. |
| 2010-10-09 | YOUR SERVICE WAS GOOD. YOU ALWAYS REPLIED QUICKLY TO ANY EMAIL/COMMUNICATION. |
| 2010-10-08 | Very easy to book. I also needed to change the booking twice, this was done without problem over the phone. Very happy. |
| 2010-09-20 | Good the staff where all very help full just one thing that could be sorted a chainge of towels mid week would go down well |
| 2010-09-18 | The service i received was first class i could not fault it but you need to tell people that these apartments are not front line we did book these apartments on the strentgh that they were on the promenade so was a wee bit dissapointed to find we were on a side street they are also too expensive |
| 2010-09-17 | Very efficent and friendly service |
| 2010-09-17 | Very good but slow with details of lugger bus details and we had to book with another company who were not as cheap! |
| 2010-09-17 | Your fees are a bit expensive. I would book direct if I ever went again |
| 2010-09-08 | Friendly and helpful staff who take notice of your requests |
| 2010-08-26 | Good |
| 2010-08-25 | All booked with one easy phone call, everything was done for us and was confirmed the following day. The good service helped ease the pressure of hunting for a good hotel, would recommend your services and would definately use your services again. thanks for all your help |
| 2010-08-25 | Booking and dealing with holidaysabroad was dead easy and staff were really friendly and helpful, no problems seen in the entire process. |
| 2010-08-24 | You provide an excellent service that we shall definately use again |
| 2010-08-16 | Very good service, very quick response |
| 2010-08-12 | The website is very informative and very user friendly.
The key pick could be handly better as the colection place is a long way away from the property. |
| 2010-08-07 | EXCELLENT SERVICE 2ND TIME IVE BOOKED WITH NO PROBLEMS AT ALL |
| 2010-08-05 | Excellent, use your website and service every year. |
| 2010-08-05 | Very efficient booking service. Would have preferred directions to the property as on previous times I have used Hotels Abroad. Trying to find an isolated country property on a Sunday takes a lot of time! |
| 2010-07-19 | Always helpful and knowlegeable |
| 2010-07-06 | Thank you for the valuable service you provide. |
| 2010-07-04 | Service and response very good would use again |
| 2010-07-04 | Your service was as always first class. There was a slight difficulty in locating this property, but it is actually shown in Google Maps as Le Moulin Calme (at the higher magnifications). For the benefit of Sat Nav users it can be found at N. 47.72613 E. 0.37962 |
| 2010-07-02 | The booking service was easy and all communication was dealt with promptly and satisfactorly |
| 2010-07-02 | Excellent service and i will be using it again soon! |
| 2010-07-01 | I shall be using your service on a regular basis in future. |
| 2010-06-30 | I would rather have paid the extra for a balcony with a view rather than the concrete wall the first few days. This could have turned our holiday into a nightmare if we were not moved as we had to go back to our apartment most nights by 22.00hours with our young children.
Also, you should add to your photos of the apartments some sort of a side view which would take in the view of the sea as we were amazed how close we actually were to the promenade. |
| 2010-06-30 | It was not a problem with this property, but your website has so far failed to overcome the difficulty that post codes in France are very vague, and there is no equivalent to our Ordnance Survey map reference. The lat./long. is helpful for the increasing number of people using SatNavs. In this case it would be N.47.66637 W.1.66978 |
| 2010-06-29 | Very good service. Will definitely use your services again.
Many thanks. |
| 2010-06-28 | After a slight problem with booking it was sorted with one phone call,could not fault. |
| 2010-06-28 | Currency mistake on booking but sorted promptly |
| 2010-06-28 | Very helpful. We have used Hotels Abroad a few times before and would definitely recommend them. |
| 2010-06-21 | Ive booked 5 times with this company in the last 2 years and have had excellent service every time.WELL DONE |
| 2010-06-01 | Cannot fault the system |
| 2010-06-01 | Cant fault your service. |
| 2010-05-29 | Excellent help during the volcano episode thankyou |
| 2010-05-27 | We were welcomed warmly,and given a free bottle of wine,they probably new about the bedroom problem !
would need to be assured of more space before booking again. |
| 2010-05-07 | My wife & i have booked through you many a time, so we have always have had
very good service. |
| 2010-04-27 | Excellent service over telephone |
| 2010-04-25 | Service and website were excellent. |
| 2010-04-13 | Booked with confidence, will use Hotels Abroad again as done in the past. |
| 2010-04-13 | I found your service to be very efficient, I have used you sevices on various occasions and always found you to be very helpful and friendly. |
| 2010-04-12 | Excellent service have used it many times. |
| 2010-04-12 | Great website. always use this one for our lads trips abroard. |
| 2010-04-11 | Online service alright. |
| 2010-03-20 | We were very satisfied with the service received. |
| 2010-03-18 | Smooth and efficient service |
| 2010-03-10 | Service was very good after slight problem with charging my bank card which was sorted out quickly |
| 2010-03-04 | Lead me astray with above notes |
| 2010-03-04 | Good/quick service |
| 2010-03-04 | Good/quick service |
| 2010-03-04 | Good/quick service |
| 2010-03-03 | Easy to use web site with good on-going communication. |
| 2010-01-25 | Your service was excellent, very easy to speak to a real person (a rarity in this day & age)Thank you |
| 2009-11-24 | The local reps were very helpful when we locked ourselves out of the apartment on a Friday evening. |
| 2009-11-21 | Very good service but had to request another set of keys and pick them up at differant office/location,i believe a mininmun of two sets of keys for a party of three adults should be provided as the norm.I sugest that when booking online any additional key be requested at this stage with confirmation via email. |
| 2009-11-18 | Great service throughout, especially the "car with key" at the airport. The driver was very professional and it was so easy to be taken to the apartment given the keys and handing over the deposit. The driver even played good music on the way back to the airport, awesome! |
| 2009-11-18 | Ok, |
| 2009-11-18 | Excellant service,would recomend to anyone.Very very good communication |
| 2009-11-18 | Excellent service very easy to book and very helpful over the phone would use this company again |
| 2009-11-18 | We have used you on two ocasions and think you do a great service. |
| 2009-11-17 | Excellent service from start to finish. |
| 2009-11-16 | Good, and informative |
| 2009-11-09 | The booking was easy and Terry was very helpful. |
| 2009-10-30 | Your service was perfect from booking very quick and effectent. got back deposit at end when droped keys back very easy. |
| 2009-10-30 | Very efficient compared to other companies on line. |
| 2009-10-30 | Easy to use. No problems. |
| 2009-10-18 | I have booked with yourselves for many tears and found your service excellent.
Drivers that picked us up from the apartment Larry and co where excellent and very friendly. |
| 2009-10-17 | Always delivered what we have asked for with the minimum of fuss. |
| 2009-10-17 | We have used Hotels Abroad four times and on each occassion
found the staff friendy and eager to help. We will be using them again |
| 2009-10-10 | Totally reliable in the bookings and we have never been let down in any way by the hotels. |
| 2009-10-10 | First class. We have never been let down with the booking or been disappointed with the hotel |
| 2009-10-07 | Hotels Abroard as always very helpful, but to describe these apts as "QUALITY" was huge over statement, maybe you should visit 10 F.
Sorry for negative reviews,only being truthful.
Denise Realey |
| 2009-10-05 | Excellant service despite the fact we booked at the last minute! |
| 2009-10-05 | Website very easy to use. Like the fact that you pay Hotels Abroad upfront, unlike other sites where you have to pay for accommodation locally. |
| 2009-10-05 | SERVICE GREAT NO COMPLAINTS ONLY THING IS DISTANCE FOR KEY COLLECTION AND DROP OFF |
| 2009-10-04 | Very pleased with the service Hotels Abroad provides and have been a client for five or six years. |
| 2009-10-03 | Highly rated. Saves such a lot of time searching yourself. THANKYOU!
|
| 2009-10-03 | Very helpful and straightforward. Easy to understand website, saves a lot of trouble searching yourself. Would certainly advise my friends to check out your website when locating hotels in France. |
| 2009-09-23 | Please note comments below! |
| 2009-09-10 | Very helpful and prompt service. |
| 2009-09-10 | Efficient service that came up with accommodation in precisely the location we were looking for. |
| 2009-09-09 | We were very pleased with the service of the company and happy that you responded so promptly to our booking enquiry. |
| 2009-09-08 | Your website is excellent and very clear. |
| 2009-09-08 | After being let down by a company called roomsnet.com three weeks prior to departure,bearing in mind i booked in january and paid the balance the week before . i have nothing but praise for the agent i dealt with from hotelsabroad this chap went beyond the norm to accomodate myself and my family,i will certainly be using this firm again and once again thank you for getting me accomodation so quickly. |
| 2009-08-31 | Service fine !bit of a pain regarding picking the key up but everything else fine |
| 2009-08-29 | Excellent service, assisted with booking dinner and responses were always immediate |
| 2009-08-28 | Very good |
| 2009-08-27 | As always, reliable and efficient booking service - first time ever I have been disappointed with the accommodation. |
| 2009-08-27 | Excellent |
| 2009-08-25 | As always an excellent service |
| 2009-08-25 | We have always found your service and website excellent.
|
| 2009-08-25 | No probs. Always reliable |
| 2009-08-24 | As usual fantastic, thanks again.
john |
| 2009-08-18 | Consistently reliable and helpful |
| 2009-08-05 | Had booked hotels via your website before. The quality of hotels are poor to fair. Never trust the description. Very useful website but not sure if I want to do it again because of the low quality hotels. |
| 2009-08-01 | First Class |
| 2009-07-31 | We have come to depend on Hotels Abroad for reasonable yet satisfactory touring accommodation, and we were not disappointed this year. |
| 2009-07-30 | Booking did not mention that our particular room was not en-suite. In fact it only had "private facilities". |
| 2009-07-30 | Very easy to implement |
| 2009-07-30 | Very helpful |
| 2009-07-24 | The booking process was very simple and efficient. I had my apartments booked within a couple of days. I was sent emails informing me of key collection and confirmation of everything I had paid for. |
| 2009-07-24 | Good service and website easy to view. |
| 2009-07-23 | Everything went to plan without any problems. |
| 2009-07-14 | I had to ring up for some information and the lady I talked to was very helpful and friendly no problem with the online booking and website |
| 2009-07-09 | Helpful and efficient. Your staff went to a lot of trouble to find us accommodation in the old town on St Malo, for which we were grateful. |
| 2009-07-09 | Helpful and efficient |
| 2009-07-09 | Very helpful and efficient |
| 2009-07-07 | Fantastic! |
| 2009-07-07 | Service was excellent and efficient |
| 2009-07-06 | Very good services, quick responses, i felt relaxed. |
| 2009-07-05 | Excellent as ever - roll on next year! |
| 2009-07-05 | As ever, your service is second to none, and we would have no hesitation in recommending you to others. |
| 2009-07-05 | Cannot ask for better just a little fustrating having to collect keys some 1800 yds from accomodation especially with luggage and not being familiar with geography of area also somewhat of a nuisence factor returning keys collecting deposit in respect of early monday airline departures |
| 2009-07-04 | Disappointed to have to pick up keys after 5pm on day of arrival at a tourist office 1 mile from the apartment.
Only one set of keys and had to pay a further deposit for the 2nd set.
Had to then return the keys on our day of departure to
the toursit office that did not open until 10am.
Emailed Hotels abroad about this , but they didnt reply. |
| 2009-06-23 | Better directions to hotels would be helpful |
| 2009-06-22 | Staff both in Britian and at the resort were helpful and friendly, willing to help in any way possible. |
| 2009-06-15 | Very good - always very helpful |
| 2009-06-14 | Your service was excellent, very efficient, no problems whatsoever |
| 2009-06-13 | Easy to select accomodation by description given |
| 2009-06-13 | Having used your services every year for over 20 years you must be doing most things right |
| 2009-06-13 | Having used your services every year for more than 20 years, you must be doing most things pretty well. |
| 2009-06-12 | We have booked with your service a number of times and found it very easy and we have never incured any problems |
| 2009-06-12 | All the dealings I had with the booking were carried out efficiently. I found the service excellent. |
| 2009-06-12 | Booking over internet was very good - talking to some one on the phone, that person was very helpful we did not have any problems at all |
| 2009-05-09 | I was a bit apprehensive at first booking as i always book through a travel agent.I was really impressed with your service and a couple of questions i needed to ask was answered promply and profesionaly and i will be booking again in the very near future thank you for a really pleasant and enjoyable experiance. |
| 2009-05-08 | Website very good |
| 2009-05-08 | I found both very good |
| 2009-05-08 | The service was excellent from hotels abroad even down to booking the transfer bus , all the time we felt confident that no matter what problem we would incur that it would be sorted.The online booking was great and we had confidence from the initial contact, we would definetely use hotels abroad again |
| 2009-05-08 | Very easy to navigate to get a quote and easy booking service over the phone. |
| 2009-05-08 | Exelent |
| 2009-05-07 | Service was really good as is the website |
| 2009-05-07 | Confirmation of bookings takes a long time. other sites are instant confirmations. |
| 2009-05-07 | Excellent service, cannot be faulted |
| 2009-04-09 | Overall good however the cost of the holiday was increased about 4 weeks before we travelled the reason given was the fall in the pound against the euro |
| 2009-04-06 | Easy to book on line,staff easy to deal with on the phone. |
| 2009-04-01 | We were very pleasantly surprised with the smoothness when collecting the keys and returning them as we left. |
| 2009-03-31 | FIRST CLASS SERVICE FROM START TO FINISH |
| 2009-03-05 | Booking was straight forward and easy didnt have any problems collecting keys or entering apartments as all information was given very happy with service will book again |
| 2009-03-02 | A friendly and helpful website as well as easy communication by email. |
| 2009-02-27 | Everything seemed to be going so well untill we arrived at the apartments where they demanded a voucher which we had not received. They informed us that we would have to pay up front the next day if it was not forthcoming!
We eventually had the matter resolved but it was not the ideal start to a relaxing holiday!
|
| 2009-02-27 | Excellent service couldnt fault it.
|
| 2009-02-27 | Would book with hotels abroad again as they were very easy to book with and offerred the cheapest price compared to all other travel agents. |
| 2009-02-27 | Very helpfull
If there are any cheap weeks in 2009 let me know. |
| 2009-02-27 | Friendly and efficient |
| 2009-02-27 | No problems with your service |
| 2009-02-27 | Very good |
| 2009-02-27 | Excellent service on the website,had no problems communicating even when I had to call the office. |
| 2009-02-27 | Abosultely great apartments. Spacious, clean and in a superb location. The views from the balcone were breathtaking...you could see right across the bay.
Do I get a free week!! |
| 2009-02-27 | Excellent service with friendly sound advice |
| 2009-02-27 | Good |
| 2009-02-27 | Great. |
| 2009-02-27 | Service was excellent |
| 2009-02-27 | Excellent .had no problems whatsoever .
The lady (Jenny i think was her name)that contacted me about the booking for the private car was very approachable and helpful considering i only gave her two days to book a car for my friends and i |
| 2009-02-27 | Very good service no problems and I will use them again |
| 2009-02-27 | A very good service and when I contacted them by phone any questions I had were delt with promplty |
| 2009-02-27 | YOU NEED NEW PHOTO`S OF THE BUILDING AND THE TENNIS COURT
YOUR PHOTO`S LOOK LIKE THE TENNIS COURT IS OVERGROWN BUT THAT IS NOT THE CASE |
| 2009-02-14 | Service on line excellent |
| 2009-02-13 | Did not have any meals
self catering |
| 2009-02-12 | Very happy with service. Reservations very easy. Will
definitely use again. |
| 2009-02-12 | Very good |
| 2009-02-12 | This is our third year booking with holidays abroad.every year has been great no problems have recomended this company to all my friends and family. |
| 2009-02-12 | You are good, just the property does not come up to your standard |
| 2009-02-12 | Excellent |
| 2009-02-11 | Will use again |
| 2009-02-11 | GOOD SERVICE |
| 2009-02-11 | Good |
| 2009-02-11 | Have used this company for many years and only have ever had one venue to criticise. Service is excellent with the emphasis on friendliness, and most places are highly suitable. |
| 2008-11-22 | Would book through these again. they were very helpful and nothing was too much trouble. Would choose different aaccomadation |
| 2008-11-18 | Very helpfull thankyou vey much |
| 2008-11-13 | Good service and will use again,also recommend to friends. |
| 2008-11-06 | Easy booking had no problems at all easy to understand |
| 2008-10-30 | Hotel booked was known to me from previous ,and in all due respects no problems with the service provider,without anticipation would surely book again. |
| 2008-10-29 | Excellent service i have used the website and booked by telephone many times before and never encountered any problems at all .they even arrange our transfers for us and we have never had a problem .first class service. |
| 2008-10-29 | Your service was excellent |
| 2008-10-29 | INFORMATION SUPPLIED EXCELLENT APART FROM ONE POINT THAT ARRIVALS NEED TO KNOW.ARRIVAL INFORMATION FOR NIGHT TIME ARRIVALS VERY CLEAR BUT CUSTOMERS NEED TO KNOW THAT OFFICE IS ALSO CLOSED MON-FRI 1400HRS TO 16300HRS FOR SIESTA.THIS WASNT A BIG PROBLEM AS WE WENT FOR A MUCH NEEDED LUNCH BUT IT WOULD HAVE BEEN NICE TO KNOW.DONT YOU AGRREE?.REGARDS ALAN. |
| 2008-10-23 | Quite easy to book with any problems just ring and they sort it straight away |
| 2008-10-19 | Booking process very smooth. Staff at Ideal office in Benidorm were very efficient and helpful. The young man that dealt with us was very pleasant. |
| 2008-10-19 | Excellent friendly and efficent service. Very helpful in finding accommodation. |
| 2008-10-18 | Very helpfull service, nothing was too much trouble |
| 2008-10-18 | Great service - clear information, well done. |
| 2008-10-15 | Service was really good just a pitty you need to go to the other side of the town for keys. |
| 2008-10-15 | Service with hotels abroad on the phone and the website were excellent |
| 2008-10-15 | Excelleent service both online and phone call. Friendly effecient and everything promised was there on arrival.
Will certainly use again |
| 2008-10-14 | Ok except for lack of information on location of hotel |
| 2008-10-14 | No problems |
| 2008-10-14 | Excellent communication via E-mail. |
| 2008-10-13 | We thought that you were very good the way you did the booking.We will use you again |
| 2008-10-12 | Could do with realtime booking rather than telephone calls to spain and back by your staff. As we left it to the last minute there was only one room left so it caused a little pressure waiting for the confirmation as it took some hours to arrange. |
| 2008-10-08 | NOT HAPPY WITH THE SERVICE,
I SHOULD HAVE BEEN INFORMED ABOUT THE CHANGE BEFORE WE WENT, IBOOKED PISCIS BECAUSE MY MUM HAD STAYED THERE BEFORE AND KNEW WHAT THEY WERE LIKE,
DONT THINK WE WILL BE USING YOUR SERVICES AGAIN. |
| 2008-10-08 | Website very easy to use and i spoke to a member of staff and she was very helpful and havin looked on the net for other apartments Hotels Abroad was buy far the cheapest and will deffinatly booking with them again. |
| 2008-10-01 | Hotels Abroad booking service and invoicing is very efficient. The website is easy to navigate and use. |
| 2008-10-01 | Your standards of booking for accommodation have always been faultless. |
| 2008-09-23 | As we booked this return overnight accommodation at the same time as the outgoing the samecomments apply. |
| 2008-09-23 | We found it easy to select and book with reasuring emails. |
| 2008-09-22 | I at first thought the on line booking service was very efficient. However I had requested a first floor room as I have a fear of heights. When we arrived at the hotel we had been allocated a 9th floor room. I know requests cannot be guarenteed but the request had not been passed onto the hotel. I was very upset and annoyed about this. The staff were very helpful and did find us a first floor room. |
| 2008-09-22 | HOTEL BEARS NO RESEMBLANCE TO THE PHOTOGRAPH. |
| 2008-09-19 | It would be preferable to have booking vouchers with your logo as another hotel was a little concerned that I could only produce a self print email. |
| 2008-09-06 | Good directions and description |
| 2008-09-06 | Not very good, there are more issues I will be taking up but with advice. |
| 2008-09-06 | A very useful service availed of for over fifteen years, and the Website makes it convenient. |
| 2008-09-06 | Helpful descriptions: one gets the impression that the site is being continually improved. |
| 2008-09-06 | Very useful. |
| 2008-09-06 | More convenient year on year. |
| 2008-09-06 | This is improving year by year. |
| 2008-09-04 | Generally very good, only query we had was when we got to the hotel they asked for Travel Vouchure, fortunately i had taken a copy of the email confirmation which they accepted as proof of payment eventually. |
| 2008-09-01 | As no one in the cafe where breakfast was meant to be taken spoke english breakfast consisted of a coffee / tea and a piece of cake not what we expected - a menu would have been helpful |
| 2008-08-31 | No problem at al, very efficient |
| 2008-08-31 | No problems at all, all very slick, |
| 2008-08-30 | Excellent, as ever |
| 2008-08-30 | Fab website even sent me an email to ask how my hol went |
| 2008-08-29 | The above property is not in correct position on the map on the website1 |
| 2008-08-28 | You are excellent as always, |
| 2008-08-28 | Have used for many years and never been disappointed at any aspect of your service. Recommend you often |
| 2008-08-27 | Service OK, have used before. Poor directions to hotel. Hotel was not sure if we had paid, until we insisted and showed them booking letter. |
| 2008-08-26 | Very comfortable hotel with air conditioning and excellent restaurant |
| 2008-08-20 | Fantastic stop-over. We will be back! |
| 2008-08-17 | Very good, no complaints. |
| 2008-08-15 | Excellent service and prompt response to booking |
| 2008-08-05 | Hotel booking system worked well. |
| 2008-08-05 | Always good. |
| 2008-08-05 | We have used your services for many years and have always been very happy. |
| 2008-08-05 | Excellent service. Very courteous staff who got back to us promptly. Will use you again. |
| 2008-08-05 | Very efficient. |
| 2008-07-30 | Tour service and website are excellent |
| 2008-07-22 | Service was fantastic thank you |
| 2008-07-21 | Not what we where expecting,Mr. Eans apartment totally different from ours we were not impressed.We were also very surprised that our taxi from Alicante airport did not take us to our desination hotel and that we had to walk to the pick up hotel to take us back to the airport |
| 2008-07-19 | Hotels abroad give an excellent service,but have to book early to get the hotel/place of choice |
| 2008-07-14 | Excellent communications by your staff and always willing to assist with any enquiries or problems. No false information which is good!. |
| 2008-07-13 | Have always found staff very friendly and helpful. Have recommended to many friends in the past and will continue to do so. The website we find very good but we still prefer to phone to book for that personal touch. |
| 2008-07-11 | Map reference given nogood in sat nav used road numbers junc of L580/K78 |
| 2008-07-11 | As before. |
| 2008-07-11 | The website is very easy to use and easy to understand. |
| 2008-07-11 | On our arrival, we were told we had been re-located as the apts were double booked. The apt we were put into was terrible,dirty & further out of town. Left a msg (as we arr on a sun), that we wanted moved. We were called back first thing next day & re-located to other apts. No hassle. |
| 2008-07-11 | The service i recieved was fantastic,i have booked privatly before and have been to benidorm for the past 10 years,and have been misled quite a few times regarding description of property location e.t.c. but these apartments are exactly as described. |
| 2008-07-10 | Good and easy to do on-line |
| 2008-07-10 | Other than a query that I raised by telephone tas quickly resolved all done electronically and no problem. |
| 2008-07-10 | See previous entry. |
| 2008-07-10 | Booked with you for about ten years mostly in France largely B&B always receive good service and help especially Jenny. |
| 2008-07-10 | Have used HA for many years and only once found a place that was not to our satisfaction. The rest, if anything like the ones we have stayed at, are well worth a visit.
Staff at HA are extra friendly, professional and helpful, with confirmation and access directions sent in good time.
If booking is required in a hurry, there is still never a problem. Prices are very affordable. |
| 2008-07-10 | Fair |
| 2008-06-16 | Have used for a number of years and have always been very impressed with the service/website |
| 2008-06-13 | I have used your services many times previously under McKenzie Cook and stayed at about 4/5 different properties , I prefer the Torre Yago for accomodation however felt this apartment was nearer the nightlife. |
| 2008-06-12 | I would like to say hotels abroad are excellent. everything we asked of them was done without problem. i have booked for other people with hotels abroad and have always found them to be a profesional and helpful company. |
| 2008-06-11 | Efficient booking service at a good price. Directions to the Hotel were good with one exception. We are advised to turn off at junction 28 on the A16 but the junction number does not appear to be given on the road signsand we missed the junction and had to turn back to find it. |
| 2008-06-11 | Service excellent,we felt like we were dealing with friends.WEBSITE very informative. |
| 2008-06-11 | Service very good,no problems at all. |
| 2008-06-10 | Very efficient booking in and out process via the agent (IDEAL). |
| 2008-06-09 | Apartment not as well furnished as te one in the photo, in fact very sparse furnishings. |
| 2008-06-09 | Very good service |
| 2008-06-09 | Excellent service |
| 2008-06-09 | In my opinion the service provided by your company was first class, it is a pity that your company does not appear on more search engines! |
| 2008-06-09 | Excellent website very easy to use and make booking.
Reception supplied me with a kettle although it was not part of deal. Found this very helpful.
Could I suggest the possibility of having a hairdrier to either borrow or hire for small payment as I had to buy one as I assumed there would be one available.? |
| 2008-06-09 | Great service will use again |
| 2008-06-09 | Never had any trouble with booking and really friendly on the phone too. |
| 2008-06-09 | Brilliant |
| 2008-06-09 | 2nd year of using Hotels Abroad. Service very good and will use again. |
| 2008-06-05 |
General comments about our service and/or website |
| 2008-05-16 | Terry was very helpful.Went out of his way to find out imformation I wanted.I would use his service again.Website easy to use.Friendly efficient service. Thankyou very much, we had a great holiday! |
| 2008-05-05 | Very good no problems with the service would use your service again |
| 2008-05-02 | Service is very helpful and efficient |
| 2008-04-22 | Would use again very helpful |
| 2008-04-22 | Very helpful for booking rooms for multiple occupancy and larger families |
| 2008-04-15 | I highly recommend this Hotel to everyone |
| 2008-04-14 | Very good, efficient and reliable. |
| 2008-04-12 | Easy to navigate and informative website.Booked with ease and confidence.Have been using Hotels Abroad for the last four years, and will continue to do so. |
| 2008-04-12 | Very good |
| 2008-04-09 | Did not like the arrangements to collect keys, office to far away from apartments, should be told that your transport is not allowed on the front, not suitable for elderly people as they have to collect car up the road. |
